Delivery
WHICH COUNTRIES DO YOU DELIVER TO?
We deliver to Germany, Belgium, Metropolitan France, Luxembourg and Switzerland.
We are keen to further expand our delivery area. Please let us know which other countries you would like to be delivered to by writing to us via our contact form.
WHAT ARE THE DELIVERY TIMES?
Outside of holiday or sales periods, your order will be processed within 72 hours (working days) and will then be sent to you by La Poste or Mondial Relay depending on the destination country.
Mondial Relay's indicative delivery times are 3 working days for mainland France, 5 working days for other European countries. And 3-4 working days for delivery in Switzerland (via La Poste)
These deadlines are given as an indication and are subject to variation, particularly during periods of high demand such as the end-of-year holidays, the summer period, exclusive sales and sales.
HOW MUCH DOES DELIVERY COST?
FRANCE: via Mondial Relay
- Delivery to the relay point: depending on the weight of the package, shipping costs vary between €4.40 and €17.90
BELGIUM: via Mondial Relay
- Delivery to the relay point: depending on the weight of the package, shipping costs vary between €4.55 and €18.30
GERMANY: via Mondial relay
- Home delivery: depending on the weight of the package, shipping costs vary between €9.50 and €20.30
LUXEMBOURG: via Mondial Relay
- Delivery to the relay point: depending on the weight of the package, shipping costs vary between €4.55 and €18.30
SWITZERLAND: via Post
- Home delivery: depending on the weight of the package, shipping costs vary between €13.10 and €73.66
HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?
Once your order has shipped, you will receive shipping and delivery updates via email.